Tailored Equality, Diversity and Inclusion training and support for NHS Trusts, including workforce culture, race equality, disability inclusion, patient experience and inclusive leadership.
We provide practical Equality, Diversity and Inclusion training and support for NHS Trusts, including clinical and non-clinical teams, managers, workforce and organisational development teams, education departments and senior leaders.
NHS Trusts bring together large and diverse workforces while providing services to communities with different identities, experiences and needs. EDI can influence workforce culture, communication, leadership, accessibility, patient experience, decision-making and the way inequalities are recognised and addressed.
Support inclusive working relationships across clinical and non-clinical teams, professions, grades and services, including responses to discrimination and exclusion.
Consider how communication, assumptions, cultural context and service design can affect the experiences of different patients and communities.
Strengthen understanding of disability inclusion, reasonable adjustments and practical barriers affecting staff, patients and visitors.
Connect EDI with leadership behaviour, workforce development, governance, service improvement and organisational priorities.
Our support can be tailored for clinical staff, non-clinical and operational teams, managers and team leaders, executive leadership, workforce and organisational development teams, HR and people teams, training and education departments and other patient-facing services.
You may already know the training topic you need, or you may be exploring a wider issue such as race equality, disability inclusion, workforce culture, patient experience, inclusive leadership, mental health or communication across diverse teams. We can help you identify an appropriate starting point and tailor support to the roles and services involved.
Support can range from a single training session to a programme for different staff groups, or wider work reviewing EDI priorities, policies and organisational practice.
There is no single EDI course that every organisation in this sector needs. We can help you choose training based on your people, existing knowledge, priorities and the situations they encounter in practice.
A practical foundation covering equality, discrimination, protected characteristics, bias and inclusive workplace practice.
Explore racism, racial inequality and anti-racist practice in health and social care settings.
Explore racism, cultural context, barriers to support and culturally responsive approaches to mental ill-health.
Explore disability inclusion, barriers, reasonable adjustments and accessibility for staff and service users.
Help managers and leaders connect inclusive leadership with culture, decision-making, workforce practice and accountability.
Build confidence to discuss sensitive EDI issues constructively across teams and professional relationships.
Some organisations need more than a single training session. We can develop a programme that brings together different EDI topics for different audiences, helping learning connect with leadership, service delivery, workforce practice and wider organisational priorities.
Content can be adapted to reflect your setting, the roles attending and the issues you want delegates to explore. Training can be delivered face-to-face or online via Zoom or Teams.
Race equality in healthcare can involve both workforce experience and the way services are experienced by patients and communities. Training can help teams explore racism, bias, communication, cultural context, barriers to speaking up and the importance of responding appropriately to concerns without assuming that people from the same racial or cultural background have the same experiences or needs.
For organisations wanting a more focused route, our Anti-Racism in Health & Social Care training can be used alongside wider EDI development.
Support can extend beyond training. We can work with organisations that want to review current practice, strengthen their EDI approach or identify practical priorities for further development.
Explore policies, practice, culture and available evidence to identify strengths, potential barriers and areas for development.
Consider how equality and inclusion are reflected in relevant policies and everyday practice and where further development or specialist advice may be useful.
Develop practical priorities and actions aligned with your organisation, workforce, communities or service users and wider responsibilities.
Use follow-up training, review and support to build on progress and respond to emerging priorities.
The Equality Act 2010 provides an important framework for equality and discrimination in employment and service delivery. NHS organisations also work within wider national and local equality, workforce, governance, patient-safety and service-improvement arrangements. Training and review can support understanding and development, but should not be presented as guaranteeing compliance or particular workforce or patient outcomes.
Good EDI practice is broader than legal compliance. It also involves considering culture, accessibility, representation, belonging, communication, decision-making and whether different people can access services, participate and progress without unnecessary barriers.
Where formal legal advice is required about a specific situation or obligation, appropriate specialist legal advice should be obtained.
Whether you need a single training course, a programme for different teams or wider support with your EDI approach, tell us what you are trying to achieve and we can discuss an appropriate way forward.
Use the sector enquiry form above and choose either Training or Something else.
Over 25 years' experience delivering equality, diversity and inclusion training, consultancy and professional development.
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